Privacy Policy

Lunpa – Privacy Policy

This Privacy Policy explains how we collect, use, and protect the personal information of users who access and use Lunpa.

Information We Collect

We collect information provided directly by users when they make a purchase, contact us, or create an account, such as:

  • Name

  • Email address

  • Shipping address

  • Payment information

  • Browsing data (cookies, IP, device)

How We Use Your Data

We use your information to:

  • Process orders

  • Send order updates

  • Improve user experience

  • Personalize offers and recommendations

  • Prevent fraud and ensure security

Information Sharing

We may share data only with:

  • Payment platforms (PayPal, Shopify Payments)

  • International suppliers and shipping partners

  • Analytics services (Google, Meta, TikTok)

We never sell your data.

Cookies

We use cookies to:

  • Ensure website functionality

  • Remember your cart

  • Analyze traffic

  • Run remarketing campaigns

Security

We use encryption and international standards to keep your data secure.

User Rights

You can request:

  • Access, correction, or deletion of your data

  • Unsubscribe from marketing communications